Learn how to craft the perfect HOA email with these five essential tips for clear communication, increased engagement, and improved meeting attendance.
Uncover expert strategies for managing HOA board changes and effective onboarding for new members to ensure a smooth and successful transition.
Purchasing a home in an HOA can take extra steps. Learn about the HOA resale process, HOA resale packages, and more here.
Millennials and Gen Zers are taking the housing market by storm. Learn about millennial homebuying trends and how to attract young people to your HOA.
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Unpack practical tips to boost high-rise concierge services. Learn how to simplify workflows and upgrade the resident experience with TownSq’s Concierge Hub.
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Elections are a critical event for HOAs. Learn more about digital voting and how to ensure a smooth election with TownSq’s Digital Voting feature.
Struggling with high HOA turnover? Discover actionable resident retention ideas for a connected, energized community.
KPIs are important for HOA success. Learn about KPIs, KPI benefits, and KPI metrics HOA property managers should track.
Give your community a morale boost with these key tips to maximize resident satisfaction and enhance community engagement.
Read this article to learn more about professional community manager proactivity and get tips for being proactive.
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Explore the key advantages of HOA banking software, from automated invoice payments and fee collection to financial reporting—m
Learn all about HOA software, including how to pick the best HOA software for your community and the best HOA software features.
Discover effective strategies for fostering teamwork in your HOA. Learn how to build strong, collaborative communities with TownSq’s expert tips and insights!
Over two billion people use mobile payments, and your HOA should, too. Explore the benefits of an online payment system and how to select the right HOA technology partner.
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Learn all about HOA resale documents, including how to solve common HOA resale package problems.
Read this article to get the answer to: what’s an HOA inspection? Plus, get an HOA inspection checklist.
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Learn about HOA amenities and how to use the TownSq Amenity Feature to facilitate seamless amenity management and maintenance.
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All HOAs are required to have meetings. Read on to learn about HOA meetings, how to run an HOA meeting, and more.
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Learn about HOA violations, common HOA violations, how to report HOA violations, and more.
Learn all about HOA bylaws, including what they are, how to form them, why your HOA needs them, and more.
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Here are some ways to become an eco-friendly HOA and stay sustainable.
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Learn why your HOA would benefit from HOA management tools and how to start using them.
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Learn about HOA vendor contracts, HOA vendor management, how to prevent HOA vendor issues, and more!
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Smooth HOA community management is difficult without a set strategy. Here are five ways you can improve as a community manager today!
Discover seven ways an HOA management company helps communities by streamlining operations, enhancing community well-being, and reducing risk.
Find out how to become a better listener, how to create a communication strategy, HOA communication tips, and more.
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Keeping a community beautiful, functional, and attractive takes the teamwork of an architectural review committee. But who are they and what do they do? Read to learn more!
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Save your community from chaos and headaches with this essential HOA emergency plan and checklist.
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HOA communication is what keeps communities thriving. Here’s how to stop the back and forth emailing and lost emails with a comprehensive digital solution.
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It's time to get ready for fall, and what better way to welcome the new season than with the latest issue of Coming Home Magazine?
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Learn about HOA community websites, why your HOA needs a website, and more.
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Six things community managers and community management companies can do to increase HOA client satisfaction and make community living enjoyable.
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In our rapidly evolving world, technology has become a driving force across all industries, including community and property management. If your HOA hasn’t adopted these technological advancements, now is a good time to start.
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From managing finances and maintenance to overseeing vendor contracts and board meetings, homeowners’ association (HOA) community managers have a lot to do. And with that may come job burnout. Luckily, there are ways community managers can prevent burnout and stay engaged and enthusiastic about their work. Learn how!
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Learn how HOA newsletters create a thriving communication hub by sharing updates, events, heartwarming stories, pictures, and more.
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Hiring a community association manager is valuable to give homeowners' association board members support. Here are six ways to motivate them today.
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Efficiently streamline your HOA management with cutting-edge technology solutions. Here are six ways this tech solution will help you today!
Discover the Responsibilities of a Condo Property Manager and How to Excel in the Role | Learn about the crucial duties, conflict management, and operations tasks involved in condo property management.
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HOA success starts with the satisfaction and engagement of residents. The more involved they become, the closer the community is. Here’s where to start.
Bridging the gap between property management executives and managers can minimize confusion, reduce miscommunication, and enhance transparency. Here are 4 ways to achieve this.
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When you leverage technology there are many ways you can “stay human.” Here are 3 ways you can do it in your community.
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We’re excited to announce that our parent company HOAM Ventures has launched a podcast featuring HOAM Ventures CEO, and TownSq’s very own VP of Client Success, Hosanna Hanson.
Employee retention is one of the biggest concerns for many industries in 2023. Companies are being forced to operate leaner but provide the same level of service. Our recent blog outlines ways your management company can run leaner while giving the same level of service.
When we leverage technology we seek out ways to optimize an organization or an individual's performance. The use of technology streamlines processes and operations, maximizes revenue, creates efficiencies, and most importantly increases engagement.
An Architectural Review Committee (ARC) is essential to every community. Because this committee plays an important role, they must also be fair and reasonable. Here are five tips to ensure your ARC is consistent in your HOA.
Michael Lanan, Regional Sales Manager for the West division of TownSq, recaps industry trends and learnings from CACM's Northern California Law Seminar and Expo.
It's important to start the new year off right in your HOA. It can be easy to forget where you left off when coming back from the holidays, so we've compiled a list of ways to stay on track.
Employee turnover in the property management industry is a hot topic in the new year. We've identified five reasons for increased employee churn and five solutions to help your management company retain its employees.
As we head into a new year it's important to recognize the emerging trends so that your HOA can be successful. We have outlined five trends to look out for in 2023.
As we head into a new year, we want to reflect on all we accomplished in 2022. Take a look back at some of our highlights of this year!
The most wonderful time of the year is almost here—and we’re celebrating with a new issue of ComingHome!
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Having a manager task list is a great way to increase communication and transparency within the communities you manage. It can also improve the community experience for boards and homeowners.
ACAM-CEO is an event in our industry that we look forward to every year. Here are some key takeaways that we feel are challenging the property management industry and what things we can do to overcome these obstacles.
Having an architectural review committee isn't enough you need to also have a good review plan in place. Check out these 5 tips for a foolproof architectural review plan that you can easily implement in your community.
HOAs that do not utilize a maintenance plan, often find themselves taking more of a reactive approach. Prepare your community by considering these 5 HOA plans.
HOA dues are a large part in keeping your HOA up and running. It is also important to have a well structured collection policy in place if and when a homeowner defaults on their payment. Outlined in this article are some key steps to ensuring you have a successful collection plan in place.
Adapting technology for your HOA can seem like a rather daunting task, however the benefits far outweigh the risks. Check out these 5 reasons your HOA should be thinking about technology for their community.
As a property manager, we're sure you've experienced it all — managing, customer service, community emergencies, community events, HOA budgets, and much more.
As a property manager, you were not only hired for your fantastic skills and amazing personality, but for your ability to manage people. When it comes to people and relationships, emotional connections are necessary
As our HOA communities grow and develop, so will the need for property management companies. In this day and age, the growth of HOAs is increasing at an unbelievable rate.
The new year always comes with a new resolution. It's typically a time for a change or “reset.” New year's resolutions are just as common in any business, especially in the association management industry.
Congratulations! You’re now the proud parent of a newly elected HOA board of directors! As a community manager, you’re dedicated to helping your board make the perfect transition into their new roles.
Living in an HOA has many benefits, one of the biggest being the hierarchy that exists within the community: managers, boards, and homeowners. Pre-set rules and by-laws inform homeowners what they can do and what they may need to ask permission for.
Property inspections are essential to the well-being and growth of the HOA community. Its primary purpose is to ensure that the community is safe, thrives, and maintains its value.
If you work in HOA management, we’re sure you’ve had your share of working with the HOA violation process — which is no walk in the park. HOA violations are probably one of the most challenging processes to organize and communicate.
Managing an HOA can be highly stressful and sometimes increasingly complicated for board members and community managers. Many HOAs across the United States still operate by non-technological means, meaning that most operations are built on the backbone of in-person meetings or paper and pen.
For many people, an online election or digital voting is often seen as quite fun and collaborative. However, this isn’t always the case, especially when voting on matters in an HOA. HOA elections are historically given a bad rep because they usually become a point of contention between groups or individuals with vastly differing opinions regarding how the board should run the HOA.
When you work as a manager or board member, you’re expected to do your fair share of collaboration. Keeping tabs on every meeting and member can sometimes be overwhelming...
What makes an effective community manager? The HOA community manager is the unsung hero of the HOA community.
With the ever-expanding scope and use of the internet, along with an increasing demand for businesses in every sector to function virtually on some level, at least, technology has become an essential tool for most companies.
As a community association manager (CAM), you play many roles in the HOA community. From helping the HOA manage the day-to-day operations, assist with requesting proposals, or managing contractors and vendors, a CAM’s role is vital to the overall function of the community.
In terms of creating the best, most well-run community possible, that builds strong foundations in both communications between board members and residents as well the daily operations that keep the community functioning, having a property manager assist in that process can be a tremendous asset.