Management Companies

Are Younger Homeowners Changing the HOA Landscape? 

Millennials and Gen Zers are taking the housing market by storm. Learn about millennial homebuying trends and how to attract young people to your HOA.


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How You Can Elevate Your High-Rise Concierge Services

Unpack practical tips to boost high-rise concierge services. Learn how to simplify workflows and upgrade the resident experience with TownSq’s Concierge Hub.


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TownSq’s Digital Voting Feature: What It Is & Why You Need It

Elections are a critical event for HOAs. Learn more about digital voting and how to ensure a smooth election with TownSq’s Digital Voting feature.


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Learn How to Calculate The Churn of Your HOA Management Company

Struggling with high HOA turnover? Discover actionable resident retention ideas for a connected, energized community.


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Top Performance Metrics HOA Property Managers Should Track

KPIs are important for HOA success. Learn about KPIs, KPI benefits, and KPI metrics HOA property managers should track.


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Essential Strategies for Boosting Resident Satisfaction in Your Community Associations

Give your community a morale boost with these key tips to maximize resident satisfaction and enhance community engagement.


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5 Reasons to Be Proactive With the Communities You Manage

Read this article to learn more about professional community manager proactivity and get tips for being proactive.


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5 Reasons Your HOA Needs Banking Software

Explore the key advantages of HOA banking software, from automated invoice payments and fee collection to financial reporting—m


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How to Pick the Best HOA Software for Your Community

Learn all about HOA software, including how to pick the best HOA software for your community and the best HOA software features.


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How to Foster Teamwork in Your HOA

Discover effective strategies for fostering teamwork in your HOA. Learn how to build strong, collaborative communities with TownSq’s expert tips and insights!


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Why Online Payments are Important for the HOAs you Manage

Over two billion people use mobile payments, and your HOA should, too. Explore the benefits of an online payment system and how to select the right HOA technology partner.


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How to Combat 5 Issues you Face when Dealing with Resale Documents

Learn all about HOA resale documents, including how to solve common HOA resale package problems.


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HOA Exterior Inspections: What Are They and What Do They Do?

Read this article to get the answer to: what’s an HOA inspection? Plus, get an HOA inspection checklist.


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Tips for Managing your Amenity Reservations

Learn about HOA amenities and how to use the TownSq Amenity Feature to facilitate seamless amenity management and maintenance.


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HOA Meetings: The Types, The Rules, & How to Prepare for One

All HOAs are required to have meetings. Read on to learn about HOA meetings, how to run an HOA meeting, and more.


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The 5 Most Common HOA Violations and How to Report Them

Learn about HOA violations, common HOA violations, how to report HOA violations, and more.


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HOA Bylaws and Regulations: Everything you need to know

Learn all about HOA bylaws, including what they are, how to form them, why your HOA needs them, and more.


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7 Ways to Become an Eco-Friendly HOA

Here are some ways to become an eco-friendly HOA and stay sustainable.


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HOA Tools to Streamline Your Community Management

Learn why your HOA would benefit from HOA management tools and how to start using them.


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How to Build & Maintain Relationships with HOA Vendors

Learn about HOA vendor contracts, HOA vendor management, how to prevent HOA vendor issues, and more!


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5 Strategies CAMs Need to Follow for Effective HOA Community Management

Smooth HOA community management is difficult without a set strategy. Here are five ways you can improve as a community manager today!


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The Responsibilities of an HOA Property Management Company

Discover seven ways an HOA management company helps communities by streamlining operations, enhancing community well-being, and reducing risk.


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7 tips for Managers to Create the Perfect Communication Strategy

Find out how to become a better listener, how to create a communication strategy, HOA communication tips, and more.


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What is an Architectural Review Committee?

Keeping a community beautiful, functional, and attractive takes the teamwork of an architectural review committee. But who are they and what do they do? Read to learn more!


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HOA Emergency Preparedness: HOA Emergency Plan & Checklist

Save your community from chaos and headaches with this essential HOA emergency plan and checklist.


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4 Reasons Every HOA Should Use the TownSq Forum Feature

HOA communication is what keeps communities thriving. Here’s how to stop the back and forth emailing and lost emails with a comprehensive digital solution.


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Coming Home Magazine Fall Edition | 2023

It's time to get ready for fall, and what better way to welcome the new season than with the latest issue of Coming Home Magazine?


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5 Reasons Your HOA Needs a Community Website

Learn about HOA community websites, why your HOA needs a website, and more.


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6 Ways Community Managers Can Increase HOA Client Satisfaction

Six things community managers and community management companies can do to increase HOA client satisfaction and make community living enjoyable.


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The Importance of Adopting Technology Solutions in Your HOA

In our rapidly evolving world, technology has become a driving force across all industries, including community and property management. If your HOA hasn’t adopted these technological advancements, now is a good time to start.


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How to Avoid HOA Community Manager Burnout

From managing finances and maintenance to overseeing vendor contracts and board meetings, homeowners’ association (HOA) community managers have a lot to do. And with that may come job burnout. Luckily, there are ways community managers can prevent burnout and stay engaged and enthusiastic about their work. Learn how!


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How to Create a Community Newsletter 

Learn how HOA newsletters create a thriving communication hub by sharing updates, events, heartwarming stories, pictures, and more.


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How to Motivate Community Association Managers

Hiring a community association manager is valuable to give homeowners' association board members support. Here are six ways to motivate them today.


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HOA Management & Technology: 6 Ways to Be More Successful

Efficiently streamline your HOA management with cutting-edge technology solutions. Here are six ways this tech solution will help you today!


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Responsibilities in Condo Property Management

Discover the Responsibilities of a Condo Property Manager and How to Excel in the Role | Learn about the crucial duties, conflict management, and operations tasks involved in condo property management.


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4 Steps to HOA Success and Homeowner Involvement| TownSq

HOA success starts with the satisfaction and engagement of residents. The more involved they become, the closer the community is. Here’s where to start.


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How to Bridge the Gap Between Management Company Executives and Managers

Bridging the gap between property management executives and managers can minimize confusion, reduce miscommunication, and enhance transparency. Here are 4 ways to achieve this.


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How to Leverage HOA Software Without Losing the Human Element

When you leverage technology there are many ways you can “stay human.” Here are 3 ways you can do it in your community.


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New Podcast: The HOAM Front

We’re excited to announce that our parent company HOAM Ventures has launched a podcast featuring HOAM Ventures CEO, and TownSq’s very own VP of Client Success, Hosanna Hanson.


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Streamline Duties to Help Management Companies Run Leaner

Employee retention is one of the biggest concerns for many industries in 2023. Companies are being forced to operate leaner but provide the same level of service. Our recent blog outlines ways your management company can run leaner while giving the same level of service.


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Adapting and evolving: How leveraging technology can better serve the communities you manage

When we leverage technology we seek out ways to optimize an organization or an individual's performance. The use of technology streamlines processes and operations, maximizes revenue, creates efficiencies, and most importantly increases engagement. 


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5 Tips to Ensuring your Architectural Review Committee is Fair and Reasonable‍

An Architectural Review Committee (ARC) is essential to every community. Because this committee plays an important role, they must also be fair and reasonable. Here are five tips to ensure your ARC is consistent in your HOA.


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CACM Northern California Law Seminar & Expo Recap

Michael Lanan, Regional Sales Manager for the West division of TownSq, recaps industry trends and learnings from CACM's Northern California Law Seminar and Expo.


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Ushering in the New Year for your HOA‍

It's important to start the new year off right in your HOA. It can be easy to forget where you left off when coming back from the holidays, so we've compiled a list of ways to stay on track.


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Top 5 Reasons for Employee Turnover in HOA Management Companies 

Employee turnover in the property management industry is a hot topic in the new year. We've identified five reasons for increased employee churn and five solutions to help your management company retain its employees.


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HOA Trends for 2023

As we head into a new year it's important to recognize the emerging trends so that your HOA can be successful. We have outlined five trends to look out for in 2023.


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TownSq: 2022 in Review‍

As we head into a new year, we want to reflect on all we accomplished in 2022. Take a look back at some of our highlights of this year!


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Cozy up with Coming Home

The most wonderful time of the year is almost here—and we’re celebrating with a new issue of ComingHome!


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Why you should have a Manager Task List to Help Communication?

Having a manager task list is a great way to increase communication and transparency within the communities you manage. It can also improve the community experience for boards and homeowners.


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Updating the roles in your community, and what you need to know

As we approach the end of the year, it is time to look at the current roles in the community to see what needs to be updated for the coming year. We've compiled a list of things you should consider to be best prepared for the coming year.


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A letter from the President: Key takeaways from ACAM-CEO

ACAM-CEO is an event in our industry that we look forward to every year. Here are some key takeaways that we feel are challenging the property management industry and what things we can do to overcome these obstacles.


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HOA Resale Documents Explained

Resale documents are some of the most important sources of information that helps with ensuring the security of your new home or condominium.


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5 Tips for a Foolproof Architectural Review Plan

Having an architectural review committee isn't enough you need to also have a good review plan in place. Check out these 5 tips for a foolproof architectural review plan that you can easily implement in your community.


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5 Maintenance Plans you Should Consider for your HOA

HOAs that do not utilize a maintenance plan, often find themselves taking more of a reactive approach. Prepare your community by considering these 5 HOA plans.


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How to Adopt a Collection Policy

HOA dues are a large part in keeping your HOA up and running. It is also important to have a well structured collection policy in place if and when a homeowner defaults on their payment. Outlined in this article are some key steps to ensuring you have a successful collection plan in place.


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5 Reasons to Bring your HOA into the future

Adapting technology for your HOA can seem like a rather daunting task, however the benefits far outweigh the risks. Check out these 5 reasons your HOA should be thinking about technology for their community.


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On-site Community Manager Goals and Duties

As a property manager, we're sure you've experienced it all — managing, customer service, community emergencies, community events, HOA budgets, and much more.


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Setting up the Architectural Review Board for Success

As a property manager, you were not only hired for your fantastic skills and amazing personality, but for your ability to manage people. When it comes to people and relationships, emotional connections are necessary


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Creating a Data-Driven Property Management Business

As our HOA communities grow and develop, so will the need for property management companies. In this day and age, the growth of HOAs is increasing at an unbelievable rate.


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Starting the New Year Off Right in the Association Management Industry

The new year always comes with a new resolution. It's typically a time for a change or “reset.” New year's resolutions are just as common in any business, especially in the association management industry. 


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5 Tips to Transition the New Board Smoothly

Congratulations! You’re now the proud parent of a newly elected HOA board of directors! As a community manager, you’re dedicated to helping your board make the perfect transition into their new roles.


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Best Practices to Draft and Amend your Governing Documents

Living in an HOA has many benefits, one of the biggest being the hierarchy that exists within the community: managers, boards, and homeowners. Pre-set rules and by-laws inform homeowners what they can do and what they may need to ask permission for.


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What is an HOA Inspector, Plus Tips for Hiring One

Property inspections are essential to the well-being and growth of the HOA community. Its primary purpose is to ensure that the community is safe, thrives, and maintains its value.


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Improve the HOA violation process in the communities you manage

If you work in HOA management, we’re sure you’ve had your share of working with the HOA violation process — which is no walk in the park. HOA violations are probably one of the most challenging processes to organize and communicate.


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5 Tips to Simplify Online Voting in your HOA

Managing an HOA can be highly stressful and sometimes increasingly complicated for board members and community managers. Many HOAs across the United States still operate by non-technological means, meaning that most operations are built on the backbone of in-person meetings or paper and pen.


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Online Election: How to manage one

For many people, an online election or digital voting is often seen as quite fun and collaborative. However, this isn’t always the case, especially when voting on matters in an HOA. HOA elections are historically given a bad rep because they usually become a point of contention between groups or individuals with vastly differing opinions regarding how the board should run the HOA.


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5 Tips for Increasing Collaboration Between Managers and Boards

When you work as a manager or board member, you’re expected to do your fair share of collaboration. Keeping tabs on every meeting and member can sometimes be overwhelming...


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6 Tips To Being An Effective Community Manager

What makes an effective community manager? The HOA community manager is the unsung hero of the HOA community.


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How Technology Can Transform Your Management Company

With the ever-expanding scope and use of the internet, along with an increasing demand for businesses in every sector to function virtually on some level, at least, technology has become an essential tool for most companies.


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7 ways a Community Association Manager can keep Boards and Homeowners informed

As a community association manager (CAM), you play many roles in the HOA community. From helping the HOA manage the day-to-day operations, assist with requesting proposals, or managing contractors and vendors, a CAM’s role is vital to the overall function of the community.


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7 Steps to Become a Property Manager

In terms of creating the best, most well-run community possible, that builds strong foundations in both communications between board members and residents as well the daily operations that keep the community functioning, having a property manager assist in that process can be a tremendous asset.


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