Amplify Community Insights With the New Reports Feedback Tab!

Introducing the TownSq Business Reports Feedback Tab, a powerful new feature designed to help management companies extract actionable insights from homeowner response data. This advanced tool provides a comprehensive view of resident experiences, enabling data-driven decisions that drive community satisfaction and improvement.

Key Benefits

• Prioritize what matters most.
  Visualize feedback by response and category type to identify trends and focus on the most impactful improvements.

• Gain tailored findings for specific communities.
  Access in-depth assessments by community to address each location’s unique needs and opportunities.

• Track progress and measure impact over time.
  Monitor homeowner sentiment with Feedback Over Time charts to evaluate the effectiveness of your initiatives.

• Dive deeper into resident sentiment.
  Explore individual survey responses with a comprehensive feedback list to uncover key drivers behind the data.

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How Feedback Is Collected

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Responses are gathered through in-app surveys on TownSq Community, where homeowners can rate their experiences and share valuable input. Surveys are presented 60 days after their first login, allowing time for engagement and ensuring feedback reflects meaningful interactions with the platform.

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