Essential Strategies for Boosting Resident Satisfaction in Your Community Associations
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On May 8-10, 2024, our client success, sales, and marketing teams had the pleasure of attending the Community Associations Institute (CAI) National Conference and Expo in Las Vegas, Nevada.
We’re always excited to attend and exhibit at CAI. We get to learn—firsthand—the current challenges that managers face in their daily roles. What we noticed was that there was a need for:
Many managers were using several different types of software, such as a digital voting app, a separate payment portal, and phone and email for communication. This is not only costly, but also increases the risk of error.
When one manager spoke with us about TownSq’s all-in-one capabilities and cost, he was happy to learn of our flat-rate pricing for digital voting. Each voting event is a flat fee—no hidden charges. This way, communities can easily budget for the service and increase participation since residents can vote from a computer or mobile device.
We also hosted a Garden Social for current and prospective clients on May 7, the day before the expo. Attendees were treated to a live sketch artist, cigar roller, and photo booth at the Vanderpump Cocktail Garden. To kick things off, guests enjoyed signature cocktails and light bites while networking and learning about TownSq.
Overall, we appreciated the opportunity to showcase TownSq’s enhancements and features. We’re always committed to offering top-of-the-line solutions, and we look forward to highlighting our best-in-class products at the next great show in Orlando 2025.